Return Policy

RETURNS

Returns can be requested within 14 days of your order's delivery date.

Once we receive and process your return, you'll be notified via email. This may take up to 2 business days from the date your return tracking shows delivered.

To start a return or exchange, visit our returns portal:

Checkout+ & Return Fees

Domestic returns are subject to a return shipping fee, which is deducted from your store credit. International return shipping fees vary by location.

Your order may also qualify for Checkout+. Products are eligible for exchange or store credit for up to 14 days from the delivery date. We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you will be subject to a shipping/handling fee ($11.00) on the date you ship your item(s) back to us for a return. 

Please note that Checkout+ does not override final sale or other store policies, and is valid for US and Canadian orders only.

Item Requirements

Returned items must be unused, unwashed, undamaged, with all hang tags attached and in their original packaging.

Products marked as final sale are not eligible for return.

Items showing any sign of use, such as wear, damage, stains, or a missing hang tag, will not be processed.

Resolutions

We offer store credit and exchanges. We do not offer refunds to your original payment method.

Once your return is approved and on its way back to us, you'll be credited the amount you paid for the returned items, including taxes, as store credit. Original shipping charges are not refunded.

EXCHANGES

Exchange your item for a different size, a different color, or use your return value toward anything else in our catalog through the portal.

How exchanges work:

Visit our returns portal and select the item(s) you'd like to return.

Choose an exact exchange in a different size, or use your return value to shop for something else.

If your new item costs more than your return value, you can securely pay the difference via Stripe (VISA, Mastercard etc) If it costs less, the remaining balance is issued as store credit.

With instant exchanges, your new exchange order is placed immediately. This helps you get your items faster and guarantees that your items are in stock. To place an instant exchange, we will put a temporary hold on your credit card for the exchange item(s) until we receive your unwanted items. You’ll only be charged for the amount covered by your returned items if your return isn’t in the mail within 14 days of submitting.

International Orders

International customers can request a return through our portal. You'll arrange and cover return shipping for these orders. Once your return is on its way back to us, we'll process your store credit or exchange.

FINAL SALE

All sales of gift cards, underwear, socks and hats are final. Final sale items cannot be exchanged or returned for store credit.

We do not offer price adjustments for items purchased at regular price before the start of a sale.