Privacy Policy
PRIVACY POLICY
Operated by Brandmate Inc. on behalf of Hours Collection (hourscollection.com)
This Privacy Policy explains how Brandmate Inc. (“Brandmate,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information in connection with the website hourscollection.com (the “Site”) and any related services (collectively, the “Services”). This Privacy Policy applies to all visitors, users, and customers of the Site.
By accessing or using the Site, you acknowledge and agree to the terms set out below.
1. INFORMATION WE COLLECT
We collect the following categories of personal information:
A. Device Information
Collected automatically when you access the Site. Includes:
• IP address
• Browser type
• Time zone
• Cookies and tracking identifiers
• Web pages or products viewed
• Search terms
• Interaction data
• Referring and exit pages
• Diagnostic and performance information
Device Information is collected through:
• Cookies
• Log files
• Web beacons, pixels, and tags
• Shopify’s automated tracking technologies, including those supporting Shopify Network Intelligence
B. Order Information
Collected when you make a purchase or attempt to make a purchase. Includes:
• Name
• Billing address
• Shipping address
• Payment information (excluding full credit card numbers)
• Email address
• Phone number
• Order details
• Transaction data
C. Additional Information
Collected if you choose to provide it. Includes:
• Account information
• Email and SMS marketing preferences
• Customer support communications
• User-generated content
2. HOW WE USE PERSONAL INFORMATION
We use personal information for the following purposes:
• Processing, fulfilling, and managing orders
• Communicating with you
• Fraud detection and security monitoring
• Providing, maintaining, and improving the Site
• Conducting analytics, performance testing, and product development
• Complying with legal obligations
• Providing advertising and retargeting
• Supporting services offered through Shopify, including services derived from aggregated user interactions across Shopify merchants
3. SHOPIFY AND NETWORK INTELLIGENCE
Our store is hosted by Shopify Inc. Shopify processes personal information to power our e-commerce operations and to provide network-level services.
By using our Site, you acknowledge that:
• Your personal information is shared with Shopify in order to provide core e-commerce functions.
• Shopify may combine your interactions on our Site with information from other Shopify merchants and with Shopify’s own systems to provide services such as fraud prevention, analytics, reporting, personalized experiences, and advertising optimization (“Shopify Network Intelligence”).
• Shopify’s processing of your personal information, including cross-merchant processing, is described in Shopify’s Consumer Privacy Policy.
You may review Shopify’s Consumer Privacy Policy here:
https://www.shopify.com/legal/privacy
You may access Shopify’s Privacy Portal here:
https://privacy.shopify.com
4. SHARING OF PERSONAL INFORMATION
We disclose personal information to the following parties for the purposes described in this Privacy Policy:
A. Service Providers
Including Shopify, payment processors, hosting providers, analytics providers, advertising networks, and logistics partners. These parties process information on our behalf.
B. Shopify (Core & Network Intelligence Processing)
We disclose information to Shopify in connection with:
• Operating the Site
• Fraud prevention
• Checkout, payment, and order fulfillment
• Analytics
• Advertising and business insights generated using cross-merchant interaction data
C. Third-Party Advertising and Analytics Providers
For targeted advertising, retargeting, measurement, and reporting.
D. Legal and Regulatory Authorities
When required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
E. Business Transfers
In connection with mergers, acquisitions, divestitures, financing, or similar corporate events.
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies for:
• Site functionality
• Performance measurement
• Analytics
• Personalization
• Targeted advertising
For visitors from the EEA, UK, or Switzerland, non-essential cookies are only activated after consent. You may withdraw consent at any time via cookie settings on the Site or Shopify’s Privacy Portal.
For more information on cookies used by Shopify, see:
https://www.shopify.com/legal/cookies
6. BEHAVIOURAL ADVERTISING AND CROSS-SITE TRACKING
We use personal information to provide targeted advertising based on your interactions with the Site, other websites, and other Shopify merchants through Shopify Network Intelligence.
You may opt out of targeted advertising via:
• Google Ads: https://www.google.com/settings/ads/anonymous
• Facebook: https://www.facebook.com/settings?tab=ads
• Digital Advertising Alliance: http://optout.aboutads.info
To opt out of data “sharing” or “sale” under US state laws, see Section 8 below.
7. YOUR RIGHTS
A. European Economic Area, UK, and Switzerland
You have the right to:
• Access personal information
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
Requests may be submitted through Shopify’s Privacy Portal:
https://privacy.shopify.com
We transfer personal information to Canada and the United States. These transfers rely on lawful mechanisms permitted under the GDPR and UK GDPR.
B. United States (CCPA/CPRA, Virginia, Colorado, Connecticut, Utah, and other state laws)
Depending on your state of residence, you may have the right to:
• Know what personal information is collected, used, and disclosed
• Request deletion
• Request correction
• Access categories of information disclosed to third parties
• Opt out of “sharing” or “selling” of personal information, including for targeted advertising
• Limit the use of sensitive personal information (if applicable)
You may exercise opt-out rights by contacting us at the information provided below or by submitting a request through Shopify’s portal:
https://privacy.shopify.com
We do not knowingly sell personal information.
8. OPT-OUT OF DATA SHARING AND TARGETED ADVERTISING
To opt out of:
• Targeted advertising,
• Cross-merchant data use by Shopify Network Intelligence, or
• “Sharing” of personal information as defined under US state privacy laws,
You may use the following mechanisms:
• Shopify Privacy Portal: https://privacy.shopify.com
• Platform-specific opt-out links in Section 6
• Browser-based signals where required by law (such as GPC signals in certain US states)
9. DATA RETENTION
We retain personal information for as long as necessary to:
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, and regulatory obligations
• Resolve disputes
Order information is retained unless and until you request deletion, unless a longer retention period is required by law.
10. SECURITY
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We cannot guarantee absolute security.
11. DO NOT TRACK
We do not alter our data collection practices when we receive a “Do Not Track” signal. For applicable jurisdictions, we honor opt-out mechanisms required by law.
12. CHILDREN
The Site is not intended for individuals under 13 years of age. We do not knowingly collect information from children. If you believe we have collected such information, contact us immediately.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Policy.
14. CONTACT INFORMATION
For questions or to submit a privacy request, contact:
Brandmate Inc. on behalf of Hours Collection Inc.
Email: info@hourscollection.com